Question 1

Why should I trust GCCS?

Accepted Answer

We’re proud to offer professional childcare cleaning services. 
 • Licensed, Bonded and Insured 
 • Owner has over 15yrs of hands on experience cleaning in a hospital setting specifically for children
 • Use of Echo-friendly EPA, hospital grade registered disinfectant cleaner 
 • Cleaning guidelines and standards followed by the CDC and local health officials
 • Green Cleaning products
 • Trained technicians

Question 2

What if something is missed?

Accepted Answer

The cleaning methods we use ensure that your home receives the most consistent clean every time. During your first consultation, we’ll create a customized cleaning plan that’s designed to accommodate all of your specific requests. However, we do recognize that perfection is not always possible, which is why we back all of our work with a satisfaction guarantee. We’re happy to correct our mistakes at no additional cost to you when you call us within 24 hours of your most recent service.

Question 3

Do I need to provide your team with my own cleaning equipment or supplies?

Accepted Answer

No. We arrive with all of the cleaning materials we need and take them with us when we leave. We’re proud to use the best products on the market to ensure that we leave your childcare facility Clean, Santized, and Disenfected.
 
If you have any preferences in regards to what cleaning products we use, feel free to let us know and we’ll do everything we can to work with your requests.

Question 4

What should I do before GCCS arrives?

Accepted Answer

To ensure maximum efficiency, we ask that you pick up any toys or personal items before we arrive. Following through with these requests will help both your family and our team ensure that all of your possessions are in a safe place.

Question 5

What time does your team arrive?

Accepted Answer

While we cannot warranty our exact time of arrival because we give every childcare facility the attention it deserves and requires, we do offer arrival windows for your convenience. GCCS will be conducted after business hours to ensure our services are as minimally disruptive as possible.

Question 6

What if I need to reschedule a service?

Accepted Answer

GCCS understands how unpredictable life can be. That’s why we work with your schedule to ensure that we’re cleaning your chilcare facility at a time that’s most convenient for you. If you need to cancel or reschedule a cleaning, we recommend that you call about 72 hours before your next scheduled service. We’ll do our best to accommodate all of your scheduling needs.

Question 7

How do I pay?

Accepted Answer

Payments are due upon arrival of invoice. Detail instructions on how to submit transactions will included on invoice. All forms of electronic payments will be accepted. No payment transactions will be allowed between technicians and client.

Commercial

Cleaning

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